Profile

Motivated, personable professional with multiple college programs.  Talent for quickly mastering technology – most recently completed Office Administration Diploma in May 2009.  Completed Microsoft Office and several administrative certificate programs.  Diplomatic and tactful with professionals and non-professionals at all levels.       

Flexible and versatile.  Poised and competent with demonstrated ability to easily transcend cultural differences.  Thrive in deadline-driven environments.  Excellent team-building skills.  Detail oriented.

Skills Summary

u  Computer Savvy u  Written Correspondence u  General Office Skills

u  Customer Service u  Scheduling u  Report Preparation

u  Professional Presentations u  Administrative Support u  Research & Analysis

Professional Experience

BROOKFIELD LEPAGE JOHNSON CONTROLS (BLJC)  -  MARKHAM, ONTARIO

ACCOUNTING REPORTING ASSISTANT  -  2004 – PRESENT

u   Utilize exceptional time management and organizational skills; balance time between invoices, information tracking for reports, processing procurement card information, and weekly payroll deadline.

u    Review and approve invoices, ensure accuracy, and input information into Maximo; track stages of multiple invoices and follow-up on queries.

u  Apply computer expertise using Oracle and Excel to track information.

u  Trained staff in use of new software for processing invoices.

u  Communicate with vendors, technicians, and Regional Managers using superior email and telephone skills.

u  Analyze and interpret invoice and timesheet information to make appropriate decisions. 

BROOKFIELD LEPAGE JOHNSON CONTROLS (BLJC)  -  MARKHAM, ONTARIO

STRATEGIC SOURCING ADMINISTRATOR  -  2003

u  Managed 250 active vendor files including organizing, tracking, and following-up using Excel, Access, and Outlook; maintained Excel spreadsheets and updated Oracle-based software.

u  Communicated with vendors to collect documents for major oil contract and procured additional vendors.

u  Created mass mailings using mail merge functions in Word and Excel.

SANMINA SCI ENCLOSURES  -  SCARBOROUGH, ONTARIO

TECHNICAL CLERK  -  2004

u  Supported engineers with editing and printing of drawings, bill of materials for assembly, engineering change notices, and absence report records.

u  Used Oracle to enter, maintain, and extract bill of materials (BOM) information, coordinated updates and changes to engineering drawings and BOM, and exported information from Oracle to Excel for reports.

u  Issued Engineering Change Notices under stringent time constraints for accurate document control; printed drawings using ProE Wildfire.

ANCHOR HOCKING GLASS  -  RICHMOND HILL, ONTARIO

ADMINISTRATIVE ASSISTANT  -  2002 – 2003

u  Managed general correspondence for eight-member office and provided customer service.

u  Managed several-month-long project organizing extensive current and previous customer files to generate sales printouts, and ensure accurate, up-to-date, and appropriate information on file.

u  Oversaw general correspondence for Director of Sales & Marketing and National Sales Manager. Utilized superior conflict management skills when addressing and resolving customer complaints. 

u  Placed orders for sales team using ASI System and booked weekly online appointments for orders using QLogitek and SPS Commerce Systems.

u  Negotiated software upgrades and made program recommendations to senior management.

u  Downloaded sales reports, created electronic CD versions, and distributed.

u  Managed and ordered office inventory and performed general office support functions.

TORONTO HYDRO ELECTRIC SYSTEM  -  TORONTO, ONTARIO

VARIOUS POSITIONS  -  1981 – 2001

Education

KEYANO COLLEGE –  FORT MCMURRAY, AB

Office Administration Diploma, 2009

HUMBER COLLEGE – TORONTO, ON

Project Management Program, 2006

DURHAM COLLEGE – OSHAWA, ON

Office Technology Administration Program, 2003

Microsoft Software Program, 1998

SENECA COLLEGE – TORONTO, ON

Executive Secretary Program, 2003

Administrative Assistant Program, 2003

General Secretary Program, 1987

Community Service Activities

u  Board Member/Co-ordinator, York Branch, Ontario Genealogical Society, 2006-current

u  Lifetime Member Aurora Historical Society, 2006 - current

u  Board Member/Secretary, Victoria County Historical Society & Museum, 2000–2005

u  Member, International Association of Administrative Professionals (IAAP), 2003–2004

u  Director/Secretary, Toronto Hydro Club, 1992–2001